I seem to be missing some columns in my job window.
How do I get them back?
Click on the >> button in the upper left corner of your job window, and then save your job.

Can I email my jobs to PacBlue Digital Reprographics?
Yes. Create a job, right-click on any file of the job and choose Send entire job to ->email recipient.

NOTE: This option requires that you have a MAPI-compliant email program, such as Microsoft outlook or Exchange, or Lotus Notes, installed in your computer. Send to repro@pacblue.net

How can I print the work order from a job?
You can view the current job's work order, also known as job ticket, by clicking the Send button in the toolbar. To print the job ticket, you must send the job or open it in a queue. Highlight the job and click the Print button in the toolbar. The work order prints on the default printer.

How can I have full size and half size sets printed from my job?
Send in the job full size and in the job instructions specify how many sets are required at full size and how many required at half size (example: 10 sets required total - 5 full size and 5 half size.)

Can I avoid reprocessing a large job (100 or more files) if I'm going to reprint it often?
Yes. Follow these steps:

1. Open the job.
2. In the Options menu, select Pre-processing Mode.
3. Process the job.
4. After it is processed, save the job. The next time you open that
    job, the files will already be processed and you are one click
    away from sending to PacBlue.

NOTE: Preprocessing will create a .vic copy in the same directory as the original file and take up extra space on your hard disk drive faster. It is recommended that you use this option only for the jobs you wish to have re-printed or if hard drive space is of no concern.

Does Reprodesk support colour HP RTL?
Yes. However, files containing colour HP-RTL data will be converted to black and white.

Will Reprdesk process DWG files with embedded Excel items?
Yes, but you must work around a bug in AutoCAD. In order to get this file to correctly process, you'll need to make the driver you use in AutoCAD the "Default System Printer".

To do this, in AutoCAD, select Tools -> Preferences, then click on the Printer tab. Highlight Default System Printer and click on the Set Current button. Click OK.

Next, you'll need to specify an HP Plotter driver as your Default System Printer. We recommend the HP650 or 750, but you may have a personal favorite. The important thing is that the driver must speak fluent HPGL. Click on the Start button, select Settings, then Printers. Select your favorite HP driver, right-click on it, and then select Set as Default.

Does Reprodesk support architectural desktop version of Auto CAD?
Yes, it can be supported only when a print-ready file has been generated within AutoCAD and then placed into Reprodesk.

How many pens and patterns can I use?
Reprodesk allows you to use 256 pens, and to store an unlimited number of pen sets and patterns.
You can even create your own custom pen patterns.

How do I change pen settings on an HPGL/HPGL2 plot file that contains embedded pen settings?
If it isn't already, bring the plot file into a job in Reprodesk. Right-click on the pen set for the file.

Select "Properties". The 'controls' tab should appear automatically.

Make sure that the first 5 check boxes (pen widths, pen colours, fill screens & patterns, pen screens & patterns, and pen effects) are NOT checked... this will allow you to override the embedded pen settings with the pen set.

How do I get Reprodesk to read pen colours from AutoCAD 2000?
Please see Tips for Plotting with AutoCAD 2000 for Reprodesk users.

How do I prevent screened pens without solid linework from "cutting out" at certain angles?
This involves assigning an "Active Pattern" to your pen. In the pen set, the Active Patterns are numbers 80 through 87. These patterns are paired with patterns 88 through 95.

So, imagine you were to assign pattern 80 (a bunch of horizontal lines) to a given pen. In the drawing, depending on the slope of the line, reprodesk would then either use pattern 80 or its sister pattern, pattern 88 (a bunch of vertical lines), for that pen number in the drawing.

Please note that active pens will only work with vector files, such as HPGL plots. Tiff files and other raster images will not switch patterns.

How do I change the pen width on a non-AutoCAD plot file?
1. Use the pen selection tool to select the pen, or choose the pen
    from the list that appears underneath the info-bar. The pen
    properties window will open.
2. Select the "Controls" tab. This tab controls the behaviour of
    HPGL/HPGL2 plot files.
3. Clear the Allow drawing to manipulate pen widths check box.
    Reprodesk now can override the embedded pen widths in the
    plot file.
4. Click the Width tab and change the width of the pen to the
    desired setting.

How do I change a pen width on an AutoCAD plot file?
1. Use the pen selection tool to select the pen, or choose the pen
    from the list that appears underneath the Information Bar.
    The pen properties window appears.
2. Click the width tab and set the width as desired.

NOTE: There is no need to modify any of the settings in the 'controls' tab because those settings only apply to HPGL/HPGL2 plot files.

Why should I use the VIC driver over the standard HP driver?
The VIC driver was designed specifically to work with Reprodesk and is easy to install. The HP drivers do work well but the newest set of drivers from Hewlett Packard uses a different compression language and Hewlett Packard hasn't released the coding publicly as of yet, so Reprodesk hasn't been able to interpret that language.

When I use my CTB file with the VIC24.pc3 driver, what pen set should I use within Reprodesk?
HPGLAUTO. Pen should be used. This pen set will allow pen widths, colors, screens and patterns to show and print thru in Reprodesk.