Graphic files get large rather fast
and can become too large for most Internet Service Provider’s
(ISP) many ISP’s have a size limit on files usually
around 5 megabytes (MB). Not only does your own ISP have
a size limit but the recipients ISP has a size limit as
well, which will include all other items sitting in their
mailbox at any given time.
In order to avoid a problem gather all the files necessary
for the job into a folder and compress it with Winzip
for PC or Stuffit for Mac. The compression will assist
in making the file smaller and faster to transfer and
will help stop any corruption that could happen in transfer.
If the compressed file is over 5 MB it should not be
emailed and should either be uploaded to our FTP site
or transferred to zip for pick-up and delivery to PacBlue.
If the file is smaller than 5 MB then it should be fine.
In the body of your email give all the relevant information
i.e. the PacBlue sales contact, if the job has been
quoted or not, file information such as the software
programs used, print size, media needed, finishing details
such as lamination and mounting, and the due date. Also
give a brief description of how the finished piece is
to be used (this will enable our technical people to
offer appropriate advice on options for durability and
on avoiding unnecessary costs). Include all contact
information for the job such as person in charge, technical
contact, phone numbers, billing information, shipping
information, project name and purchase order number.
The file should be attached to an email and sent to
the department that the file pertains to. Be sure to
call the person that the email is directed to beforehand
so if it does not arrive they are able to notify you
immediately and avoid any delays.
For print files requiring AutoCAD black and white plotting
email: repro@pacblue.net
contact: Paul Walker @ 604.714.3288 ext 105
Should you require a quote for Digital print production or help in sending your files.
email: quote@pacblue.net
contact: Mike Bauer @ 604.714.3288 ext 132
